Other fees
The SmartyGrants team is dedicated to ensuring our software works for you. Below are some of our more common add-on services you may want to consider.
(SmartyGrants can be used as self-service software but we are here to provide more help if you need it. Click here to explore our services offerings.)
| Service |
|---|
| RE-SKINNING/RE-BRANDING: Change of branding? We can reskin your client-facing SmartyGrants webpage to match your new look and feel. |
| DATA MIGRATION / GEOCODING: Shifting historical data into your SmartyGrants account or geocoding historical records. |
| BACKUP AND SECURE FTP: Weekly backup of all data and files related to your account, comprising of three files and access to backup files via SFTP (Secure File Transfer Protocol). |
| XERO INTEGRATION: Connect to your online accounting software. |
| API: Integrate SmartyGrants with other business applications (e.g. CRM/FINANCE/EDRMS) |
| OData: Seamlessly connect your SmartyGrants data to tools like Excel and Power BI for real-time, dynamic reporting and deep data insights |
| METADATA FILE EXPORT: Ability to export data from SmartyGrants and import into your chosen Electronic Document and Records Management System. |
| SINGLE SIGN ON (SSO): Allows a session and user authentication service that permits a user to use one set of login credentials (e.g. name and password) to access multiple applications. |
| TRANSLATIONS: Ability for applicants to apply in a foreign language (12 additional languages supported). |
| COPY PROGRAM: Copy one or multiple SmartyGrants programs from one SmartyGrants instance to another. |
| LOCK INSTANCE: Put an entire instance "on ice" - deactivate all system-wide settings but preserve data for reference/audit purposes. |
| VARIATIONS TO STANDARD AGREEMENT/ CONTRACT: Our contract has been roadtested on hundreds of clients (it’s had many, many lawyers’ eyes cast over it). If you do feel you need to alter the standard contract, we will need to recoup our legal costs. |
| FEATURE DEVELOPMENT: We occasionally accept requests to undertake feature development or build product enhancements. Our decision to accept requests generally depends on the applicability of the new functionality to our wider customer base, its compatibility with our own roadmap, and its impact to the customer. |
Current subscribers can view Rate Cards after logging in to their SmartyGrants account.
More questions?
Call us on +64 4 889 3068 or email service@smartygrants.com.au