Ease of Use

  • Uncluttered, easy-to-use interface
  • Easy navigation between functions
  • Plain English help documentation, both written and video-based
  • Easily find the actions you are most likely to take
  • Intuitive labelling (labels roadtested with a team of journalists and a group of early-access SmartyGrants users)
  • Prompt notification of changes through our email newsletter, SmartyNews
  • Access to regular training and phone and email-based support where needed
  • Most individuals could learn how to use the system with training
  • Users can easily find the actions they are most likely to take (possibly by looking through a considerable list of options)
  • Single Sign On available (contact us for details)

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